How much do they cost?
Prices range from company to company and there are multiple payment systems to get your head around. In Europe, Emmy charges €0.19 a minute for driving time, and €0.05 for parking time. The daily cap is €24. There is also a nice deal for new sign-ups at Emmy. You can pay a flat €10 for a total of 50 minutes when you join, to be spread across as many rides as you want.
COUP announced a new pricing model starting April 1st, 2019. It is similar to the minute-based pricing at Emmy. The cost is a little higher, at €0.21 a minute. Even though COUP a little more expensive than Emmy, the daily cap is lower, at €20 for daylight hours (7:00 AM - 7:00 PM) and €10 when the sun goes down (7:00 PM - 7:00 AM). From April 1st, COUP also lowered its age restrictions from 21 to 18 years old.
Lime's new third-generation of e-scooter is more robust and comfortable to ride. / © EndgadgetIn the US, Bird charges $1 + $0.15 per minute for rental of its scooters. Both the Lime-S scooters and those from Spin come in at exactly the same rate. Scoot charges $4 for the first 15 minutes and then $0.07 per minute after that for its electric mopeds.
Where can and can’t I park?
Unlike when bicycle-sharing schemes first started to surface and docking-stations were commonplace, modern e-scooter companies have developed the ‘park anywhere’ model. There are a couple of important considerations to take into account, however, before you park up and get on with your day.
Park anywhere, within the boundaries
E-scooter companies operate mostly in city centers and, therefore, there are boundaries in place to keep the spread of the vehicles from dispersing too wide. Typically, e-scooters can only be parked within the inner-city limits. You can see the boundaries on the app. You don’t need to worry about driving outside of the parking area, as long as you remember that you will need to re-enter the defined area to end your rental. Any time spent outside of the parking zone will be billed on the clock, whether you are driving or not.
Make sure you are back in the business area before you try to park your e-scooter! / © AndroidPITAnywhere does mean anywhere, but don’t be anti-social
Whilst it is possible to park e-scooters anywhere, it is still important to be sensible when ending your ride. Parking in front of driveways, in loading zones, parks, pedestrian zones, in front of shop windows or in inner courtyards is a just not a nice way to act. Respect your fellow citizens and park up properly.
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Graham Hancock@grahamhancock
Gf just texted me what should undoubtedly be the file photo for San Francisco’s dockless scooter backlash
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3:38 AM - Apr 14, 2018 · San Francisco, CA
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Parking has been one of the main issues in San Francisco where the authorities confiscated hundreds of illegally parked scooters. They eventually kicked them out for good in the summer of 2018.
Do I have to wear a helmet?
All cities have different helmet laws when it comes to e-scooters, bicycles and mopeds. The larger, motorbike-sized vehicles such as Emmy and Coup come with robust helmets provided. If you are driving on the roads, you should always wear a helmet and are most likely required to by law. If you are unsure of whether you need to wear a helmet in your city, it is worth spending the time to look it up with your local department of transport before you set off. You will save yourself a potential fine maybe even your life by wearing a helmet when using an e-scooter.
Safety first! Always wear a helmet when driving an electric scooter. / © CoupDo I need a driver’s license?
Almost certainly, yes. Even the more lightweight e-scooters such as those from Lime, require a driver’s license to ride. You don’t need a special motorbike license, however, as all of the e-scooters on the market today are capped at speed limits that allow holders of a regular driver’s license to ride them. In some countries, such as Germany, any vehicle that can reach speeds of 25 km/h or more requires a license - that includes Lime’s e-scooters which are right around that limit in terms of top speed.
You will be asked to provide your driver’s license upon signing up for your e-scooter service. Once your license is verified, you are free to begin using the e-scooters. You don’t need to use your license to rent an e-scooter each time, but you should always carry it with you when riding. If you are registering with a license that was not issued in the jurisdiction you are now living, such as a non-EU license in an EU country, the verification process could take longer and you may be required to schedule a Skype call in order to complete your registration.
What do I do if my scooter runs out of battery?
There is not a lot you can do if you are driving and your scooter runs out of battery, you can take steps to make sure that doesn’t happen. When you rent an e-scooter, you’ll find the current battery level displayed for each individual vehicle. It looks slightly different depending on which app you use but can see two examples in the image below:
COUP (left) and Emmy both show the battery percentage for each vehicle in the app. / © AndroidPITYou can’t charge the scooters yourself if you run out of juice. Once they drop below a certain level, the operators pull them from the system to replace the battery with a full one. Be careful when taking a spin outside of the parking zone. If you run out of battery whilst outside the zone, you are going to have a problem getting back in bounds to park and end your ride.
In the US, Lime uses staff the company like to call ‘Juicers’ that prowl the streets collecting, charging and redistributing e-scooters.
What happens if I crash or damage the bike?
Most e-scooter companies come with personal liability and full collision coverage. Be sure to check the terms and conditions carefully for your preferred provider for full details. Emmy, for example, caps payments at either €250 for its Torrot Muvi scooters and €350 for the Schwalbe lovelies. Unless you are deemed to have caused the damage via reckless driving, in which case you are liable for a lot more.
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